Skip to content

Disruption

Disruption for passengers during journeys on public transport causes many problems for those affected. We are working with the rail and bus industries to improve the way they handle problems resulting from disruption to their services. We believe this can be substantially improved if passengers get better information when delays happen and bus and train companies change services are disrupted.

Related content

Latest news

Impact of congestion on bus reliability increasing, say passengers

Find out more
Latest publication

Bus Passenger Survey – full report – Autumn 2016

Find out more
Latest post

What makes a really great bus journey?

Find out more