East Midlands Trains short-term ‘direct award’ franchise – Transport Focus response

17 September 2015

Commenting on the Government’s decision to award East Midlands Trains (EMT) a new short-term franchise, Transport Focus’s passenger director, David Sidebottom, said:

“Passengers using East Midlands Trains will welcome clarity about their train services over the next two and a half years. They told us that their key priorities are value for money, frequent and reliable services with seats available. It is important that the operator keeps a focus on these important aspects. Free Wi-Fi on trains is a high priority for EMT passengers, so travellers to London will welcome this provision when it is delivered. However, other passengers will be asking when they will also benefit.”


Department for Transport – Better journeys for East Midlands rail passengers as government confirms new deal

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