How reliable is my train?
21 July 2016
How reliable is my train? The rail industry has launched an app to answer that question.
Independent watchdog Transport Focus welcomed the move. Chief executive Anthony Smith says:
“Passengers will welcome this information being opened up – we know that more transparency helps to build trust. We’ve called for this information to be available for some time, and it’s good to see it being done in an easily accessible way.”
Transport Focus worked with the regulator and Association of Train Operating Companies to produce evidence on what passengers wanted from ‘right-time’ information. This is available here: https://www.transportfocus.org.uk/research-publications/publications/presenting-righttime-performance-information-to-rail-passengers/