South east under the spotlight

05 June 2015

Following months of disruption in the south east area, Transport Focus is part of a taskforce to help tackle it.

Rail minister Claire Perry MP has set up a taskforce to focus on some immediate improvements for long-suffering passengers in this region.

Transport Focus passenger director David Sidebottom said:
“We hear almost every week of passengers suffering inconvenience. It is a positive step that their needs and experiences will be at the heart of this work to resolve the issues.”

As part of this work, we will develop ways to get instant feedback. This will sit alongside the long-running twice-yearly National Rail Passenger Survey – next published on June 25 – and will help us monitor whether improvements are being felt by passengers.

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