Developing a new road user survey
20 January 2016
One of Transport Focus’s key responsibilities on behalf of road users is to develop a new road user survey to replace the current National Road User Satisfaction Survey (NRUSS). This is set out in the performance specification section of the Government’s Road Investment Strategy for 2015-2020.
This short document explains progress so far and highlights a number of issues that are subject to ongoing discussions. Engagement continues with Highways England, the Department for Transport (DfT), the Office of Rail and Road (ORR) and other stakeholders. In early 2016 we will be consulting on the content of our proposed questionnaire.