East Midland Railway’s proposed changes to ticket offices: Transport Focus response

31 October 2023

Transport Focus has responded to the proposed changes to East Midland Railway’s ticket offices.

We have published our assessment of all of the individual stations and overall proposals and correspondence with the operator during the consultation process.

Accessible versions of these documents are available for download.

East Midland Railway’s proposed changes to ticket offices - Transport Focus response
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East Midlands Railway - Transport Focus clarification letter - 6 September 2023
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East Midlands Railway - Transport Focus clarification letter - 6 September 2023 Large Print
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East Midlands Railway - Transport Focus clarification letter - 6 September 2023 Plain Text
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East Midlands Railway response letter - 27 September 2023
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East Midlands Railway response letter - accessible version
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