InterCity West Coast Mainline Franchise Stated preference

15 May 2011

Between the 23 and 31 January 2011 Passenger Focus spoke to 4503 passengers making rail journeys across six routes in the InterCity West Coast area. These tables show the passenger priorities for improvement on each of the routes and were used in Passenger Focus’s submission to DfT setting out what passengers want from the new InterCity West Coast (ICWC) rail franchise.

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