Working in partnership with London TravelWatch

Mystery shop of rail ticketing retailing – Ticket machine report

21 March 2007

As part of Passengers Focus remit to monitor and improve rail travel services to passengers a mystery shopping programme was undertaken to measure the performance of the following aspects of the rail service…

mystery_shop__ticket_machine_report.pdf
Download
Transport Focus Transport Focus Transport Focus
Liked it, or found it useful? Please share on social media and help spread the word!