National Passenger Survey stakeholder board

23 February 2011

The board noted the changes to the Autumn 2010 report of the National Passenger Survey Individual tables by TOC and a route based breakdown have been included as well as data tables for stations. It is hoped that the more flexible layout will be useful to stakeholders. The Passenger Focus research team is always keen to get feedback from survey users which will help them work towards making further improvements to the NPS.