Passenger expectations of how rail engineering works are managed

10 August 2023

In the latest report from Transport Focus, feedback from passengers gives a detailed picture of the impact of engineering works to deliver the new Old Oak Common station on the Great Western Main Line/new HS2 route as well as electrification of the Midland Main Line north from Market Harborough to Derby, Nottingham and Sheffield. 

It looks at attitudes to disruption have changed following the Covid-19 pandemic including: attitudes to engineering works; timing of the works; alternative travel; communications about the works and compensation.

This is supported by further detailed reports on Old Oak Common and Midland Main Line