Passenger Focus response to Network Rail South London Route Utilisation Strategy Draft for Consultation

08 November 2007

Research recently undertaken for Passenger Focus has identified the priorities of London rail passengers for service improvements. Significantly for the draft RUS the following factors are all ranked within the top four priorities – sufficient train services at times when passengers want to use the train, at least 19 out of 20 trains arrive on time, passengers are always able to get a seat on the train.