Working in partnership with London TravelWatch

Passenger Focus’s response to the Essex Thameside franchise (June 2010)

09 June 2010

This document provides Passenger Focus?s response to the Department for Transport?s (DfT)
consultation on the specification of a new Essex Thameside rail franchise, expected to start in
2011. Passenger Focus carried out research with over 1000 passengers in Autumn 2009 and
made a submission to the Secretary of State for Transport during preparation of DfT?s consultation.

passenger_focus_response_to_essex_thameside_franchise_consultation.pdf
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