Passenger Focus submission to the ORR on the investigation into Network Rail’s New Year engineering overruns

13 February 2008

Passenger Focus welcomes the decision by ORR to investigate the New Year overrunning engineering works. Passengers were badly let down by Network Rail?s handling of its Christmas and New Year engineering programme, not least the extraordinarily late notice to train operators that routes would not reopen as planned, and we are pleased to contribute to the investigation.