Passenger Information – A vision
23 July 2008
Information is an important element of a successful journey by train, in some cases information is key to whether a journey is made by train at all. At times of unexpected disruption, keeping people
informed about what is happening can be the difference between passengers in angry despair about ?the railway? and resigned acceptance that from time to time things go wrong.
pf_pass_info_a_vision_rprt_web.pdf
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