Working in partnership with London TravelWatch

Passenger Voice Autumn 2009 East of England

08 December 2009

CrossCountry has accepted Passenger Focus?s recommendation that the results of the National Passenger Survey (NPS) will be more effective if broken down to route level. The train operator has the widest and most diverse franchise of any train operator, running services in the South, South West, East of England, Midlands, North East and Scotland.

pf_voice_aut09_east_of_england.pdf
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