Working in partnership with London TravelWatch

Passenger Voice Summer 2009 Great Britain

20 July 2009

Passenger Focus has welcomed improvements to overall satisfaction on c2c (91%), First Great Western (81%), TransPennine Express (87%) and London Overground (75%). All of these companies
have upped their game and passengers have
told the national passenger watchdog they have
noticed significant improvements to the overall
service received.

pf_voice_sum_09_national.pdf
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