Working in partnership with London TravelWatch

Rail strike feedback

28 July 2022

The railway will be disrupted by strikes and the knock-on effects.

Transport Focus is monitoring passenger experience before and throughout, with a household ‘omnibus’ survey to gauge mood and opinion before the strikes, feedback from our Transport User Panel, mystery shopper visits to stations and website information reviews. We will use the findings to tackle specific individual issues like a lack of information online or at stations. We will also produce daily summaries to help the railway see how things are going for passengers. We share these with Government, the new Great British Railways transition team, and the rail industry itself.

We will publish these summaries here each day. You can also see a daily update on our dedicated rail strikes page.

If you need an alternative, accessible format please email communications@transportfocus.org.uk.

Wednesday 27 July strikes passenger feedback
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Friday 24 June strikes passenger feedback
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Thursday 23 June strikes passenger feedback
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Wednesday 22 June strikes passenger feedback
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Tuesday 21 June strikes passenger feedback
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Monday 20 June strikes passenger feedback
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