Rail User Survey – train operator results

11 September 2023

The Rail User Survey asks passengers in Great Britain about experiences of travelling by rail and how satisfied they were with their most recent train journey (made in the last seven days).

This report shows the results for the 15 train companies with a big enough sufficient sample size from October 2021 to August 2023.

Rail User Survey - train operator results

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Rail User Survey – train operator results

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