Rail User Survey – train operator results

26 September 2024

The Rail User Survey asks passengers in Great Britain about experiences of travelling by rail and how satisfied they were with their most recent train journey.

This report shows the results by train operating company, focusing on overall satisfaction with the journey and some core aspects of the journey experience from 16 February 2024 to 15 September 2024.

Rail User Survey - train operator results

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Rail User Survey – train operator results

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