Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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26 July 2016
For road users making longer journeys, stopping at services is an integral part of the journey experience. This can be for a short toilet and fuel stop, or parking for longer to rest and eat. For lorry and coach drivers services are an essential part of doing their job, given legal requirements to take regular rest breaks and, for some, the need to stay overnight.
This new research explores road users’ views about roadside facilities on motorways and major ‘A’ roads.
You can read Highways England’s July 2019 response here.