Working in partnership with London TravelWatch

Thameslink franchise – passenger research summary – September 2012

26 September 2012

Ahead of the new Thameslink franchise, due to start in 2013, Passenger Focus commissioned research to develop a more detailed understanding of passengers’ views, needs and aspirations.

We had responses from over 3000 passengers travelling within the franchise area. This report is a summary of that research.

Thameslink franchise - passenger research summary - September 2012.pdf
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