Working in partnership with London TravelWatch

Tram Passenger Survey

14 June 2017

The fourth annual Tram Passenger Survey asked passengers for their views about the last journey they took across six network areas: Blackpool, Edinburgh, Greater Manchester, Nottingham, Sheffield and the West Midlands, in Autumn 2016.

We asked nearly 5400 passengers about their experiences across a number of benchmarks for satisfaction.

David Sidebottom, director, and Robert Pain, senior insight advisor at Transport Focus, presented a live webinar to senior representatives from the tram industry on Wednesday 14 June 2017.

The following is a live recording of their presentation on the Autumn 2016 results:

[embed]https://youtu.be/76x7X4x3YQw[/embed]

Tram Passenger Survey Autumn 2016 key findings report
Download
TPS 2016 - All networks Autumn 2016 results
Download
TPS 2016 - Blackpool Autumn 2016 results
Download
TPS 2016 - Edinburgh Trams Autumn 2016 results
Download
TPS 2016 - Metrolink Autumn 2016 results
Download
TPS 2016 - Midland Metro Autumn 2016 results
Download
TPS 2016 - Nottingham Autumn 2016 results
Download
TPS 2016 - Sheffield Autumn 2016 results
Download
TPS 2016 - Webinar presentation slides (Final) - 14 June 2017
Download
TPS 2016 - Technical Report
Download
Transport Focus Transport Focus Transport Focus
Liked it, or found it useful? Please share on social media and help spread the word!