Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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09 October 2020
This report from covers Transport Focus’s Transport User Community’s thoughts on recent restrictions (week of 28 September 2020) and the impact on travel. The reports looks to understand how bus and rail passengers have reacted to the rising numbers of Covid-19 cases, new restrictions that have been announced in recent weeks and what impact the restrictions had on passengers’ willingness to board a train or bus.