Transport Focus consultation response on framework for determining redress...
Transport Focus welcomes the current consultation by the Office of Rail and Road, on the proposed...
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04 September 2020
Transport Focus has been campaigning for improvements through its recent assessments of the clarity of information provided by train companies, bus companies, transport authorities and motorway services operators’ websites.
In this short report Transport Focus has drawn together our key messages on clarity of information and examples of good practice for transport operators to emulate.