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Advance notice of rail engineering works – correspondence

Transport Focus keeps a close eye on the rail industry’s obligations to ensure timetable changes are made at least 12 weeks in advance (T-12). This helps passengers make sensible plans, stops them buying more expensive tickets than they need and avoids them being surprised by bus replacement services. However, we have seen some examples recently in which this obligation is not being met.

Our chief executive Anthony Smith wrote to Great Western Railway’s managing director, Mark Hopwood, and Network Rail’s Western Route managing director, Mark Langman, seeking their commitment to improve things.

Separately, we are working to improve things for Great Western passengers. We also wrote to the Rail Delivery Group about a drive to improve T-12 across the board.

You can read these letters, and a response from GWR and Network Rail, and the Rail Delivery Group below.

Downloads
  • Letter to RDG T-12 Nov 2017
    Download
  • Letter to GWR T-12 Nov 2017
    Download
  • Letter to NR T-12 Nov 2017
    Download
  • T-12 enclosure with examples Nov 2017
    Download
  • GWR and NR Letter to Transport Focus - Dec 2017
    Download
  • Rail Delivery Group letter to Transport Focus - 8 Dec 2017
    Download
  • Rail Delivery Group letter to Transport Focus - 12 Dec 2017
    Download
Modes
  • Train
Topics
  • Disruption
  • Fares and ticketing

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