Skip to content

GTR consultation on ticket office changes – Transport Focus response

Govia Thameslink Railway (GTR) has proposed changes to how ticket offices will be staffed at over 80 of its Great Northern, Thameslink and Southern stations.

It is obliged to consult with Transport Focus under the National Rail Ticketing and Settlement Agreement (Schedule 17) and Transport Focus has sought comments from passengers on proposals.

This document is the official Transport Focus response to Govia Thameslink Railway’s (GTR) proposals.


Downloads
  • GTR consultation on ticket office changes - Transport Focus response - March 2016.pdf
    Download
Modes
  • Train
Topics
  • Fares and ticketing

Related content

Latest news

Tomorrow’s rail passengers

Find out more
Latest publication

Services for disabled rail passengers – a consultation response

Find out more
Latest post

I’ve kicked the tyres now let’s go, right?

Find out more