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Impact of strikes on Northern passengers and their views on the dispute, Transport User Panel Survey

Industrial action by members of the National Union of Rail, Maritime and Transport Workers has affected Northern train services on consecutive Saturdays since 25 August 2018. On strike days, Northern ran only around 30 per cent of train services, with bus replacements on some lines, very few services before 9am or after 6pm and no service at all at some stations. By mid November this dispute will have affected services for a total of 35 days overall. In early October, Transport Focus contacted Northern passengers on its Transport User Panel to ask them about the impact of the ongoing strike action on them, and their views about how this long-running dispute has been affecting their lives.

This document presents the results of that research exercise.

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