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Railway engineering work: Putting passengers at the heart of the London Waterloo upgrade

This report is an in-depth look at the passenger experience during the London Waterloo station upgrade and includes recommendations for providing better information in order to reduce impact on passengers.

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  • Railway engineering work: Putting passengers at the heart of the London Waterloo upgrade
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  • Putting passengers at the heart of engineering works - two-page summary of recommendations
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Modes
  • Train
Topics
  • Disruption
  • Passenger information

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