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Road surface quality: what road users want from Highways England

Transport Focus research in 2015 showed that surface quality was road users’ top priority for improvement to England’s motorways and major ‘A’ roads, by some margin. But what wasn’t clear was exactly which aspects of the surface users wanted to be improved and why.

Transport Focus and Highways England have therefore worked together to research just that.

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  • Road surface quality - what road users want from Highways England - agency report
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  • Road users
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  • Road user experience

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