Skip to content

Southern Rail industrial action – Transport User Panel survey

Following months of strikes on Southern Rail we wanted to understand how passengers feel about the industrial action affecting Southern train services.

In December 2016 Transport Focus used its Transport User Panel to survey passengers on Southern services during the strikes. We have used this insight to explore in detail the impact of the industrial action on passengers’ daily lives, including what alternative travel arrangements they have made as a result of the strikes and whether passengers feel that the information they were given was effective in helping them to understand the impact of the strikes.

Click the link below to download the report.

Downloads
  • Transport User Panel survey - Southern Rail industrial action - December 2016
    Download
Modes
  • Train

Related content

Latest news

Passengers welcome national bus strategy

Find out more
Latest publication

Carbon offsetting in transport – a call for evidence – joint submission from Transport Focus and London TravelWatch

Find out more
Latest post

Horse (and bike and foot) sense

Find out more