Tram Passenger Survey

Latest Tram Passenger Survey

Download the most recent TPS report, published in March 2015 (survey carried out from October to December 2014).

Individual network reports

Download detailed reports about each individual network.

Further links

TPS in your inbox

To receive the next Tram Passenger Survey report in 2015 direct to your inbox, please sign up here.


Tram Passenger Survey - Autumn 2014 - full report

This Tram Passenger Survey (TPS) is the second one carried out by Passenger Focus. It enables everyone interested to compare and benchmark what passengers think about their tram service. We surveyed passengers...


Midland Metro Tram Passenger Survey - 2013

Passenger research has revealed 90 per cent overall passenger satisfaction on Midland Metro trams (West Midlands - Centro area). We also found that satisfaction with trams is consistently higher than that...