Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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19 October 2022
Transport Focus carried out a large-scale survey on the experience of visitors to 119 of Great Britain’s motorway services.
In the survey Transport Focus spoke to 31,000 visitors about their views on the toilets, staff, value of the food and drink, electric vehicle charging and the impact their visit has on drivers’ mood.
Click the link below to download the report.