Bus punctuality seminars – getting the number 110 on time!

26 June 2015

Last week saw a really successful bus punctuality seminar in Leeds. The traffic commissioner for the north east of England, Kevin Rooney, spoke at the first of our six seminars. He balanced a serious message with dry humour.

About 60 bus industry people attended and there was a nice mix of the top figures, as well as the major operators’ middle managers.

West Yorkshire Combined Authority and Arriva Yorkshire made a good case study presentation. They demonstrated a true commitment to making ‘service 110’ better. They said they would do this by working together on the fine detail and using evidence from data and passenger research to attract both political support and public sector/bus operator investment. This is a great example to the wider bus industry of ‘how it should be done’.

Mike Bartram, our bus policy advisor, expertly talked through almost four years of working group and case study detail and highlighted the high-level findings of our report What’s the holdup? Exploring bus service punctualityand recommendations.

It all prompted some good questions and debate. The next event will be in Bristol and chaired by Linda McCord. We hope we can get the questions and debate moving again.


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