Working in partnership with London TravelWatch

English and Welsh bus passengers limber up to have their say

03 September 2012

Passenger Focus’s Bus Passenger Survey (BPS) is going into action again in this autumn with surveys across England and Wales. We have managed to secure third-party funding for lots more surveys which will not only help build up a good picture of bus passengers in particular places, but will also show how areas compare with each other. Most bus passengers will never use bus services in another area so they have no idea how typical or good their services are. Added to the work we did with Travel West Midlands and Centro and Go-Ahead in the spring, the Bus Passenger Survey is starting to build a powerful picture of passenger satisfaction. At this rate it will soon be bigger than our rail National Passenger Survey.

 

Response target total

Response funded by Passenger Focus

Autumn Wave    
West Midlands / Centro

3000

1000

Coventry VMA

750

0

G. Manchester / TFGM

800

800

Tyne and Wear / Nexus

2000

800

Mersey / Merseytravel

1400

800

South Yorks

1875

800

West Yorks / Metro

1875

800

West England Partnership

600

600

Tees Valley

2000

600

Nottingham City

600

600

Devon CC

1200

600

Northumberland CC

1000

400

Kent CC

1600

600

Hants and Cambs BRT

600

600

Milton Keynes

800

400

Suffolk

700

100

Thurrock

500

200

Nottinghamshire

600

600

Reading bus & Reading area

1200

400

Oxfordshire

600

600

Essex CC

600

300

Worcestershire

400

400

Warrington

400

400

SEWTA

2500

0

TRACC

700

0

TAITH

1400

0

SWWITCH

1000

0

Welsh BPS

5600

0

 
Autumn total

30,700

12,400

Transport Focus Transport Focus Transport Focus
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