Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Serco Caledonian Sleeper which has been used...
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05 January 2024
Transport Focus is looking for up to 15 individuals to form a new Independent Appeals Panel for penalty fares.
We are looking for suitable individuals to make up panels of three members who will look at third stage penalty fares appeals and make decisions on them. You will need to act as independent arbitrators for those appeals which reach the third stage and consider the evidence of the previous appeals.
The roles are part-time and a per-case fee will be paid.
The closing date for applications is Friday 16 February 2024. (Applications closed)
Download the following documents below to apply:
If you need help or further information, please contact us at panelrecruitment@transportfocus.org.uk