Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Serco Caledonian Sleeper which has been used...
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03 December 2021
In the sixty-ninth week of Transport Focus’s travel during Covid-19 survey, we spoke to over 2000 people about their current travel behaviour and attitudes to travel in future during the coronavirus outbreak. This survey will continue to be repeated weekly and will allow us to track how behaviour and experiences change over the coming months.