Passenger Focus Board Meeting – London
12 January 2011
There will be a Passenger Focus Board meeting held at One Drummond Gate in London on Wednesday 12 January 2011.
The meeting will be held in public and you are welcome to observe the proceedings.
If you would like to attend the meeting as an observer please contact our London office using the details below by Monday 10 January 2011.
Please find below links to the relevant documents:
Agenda – Passenger Focus Board meeting 12 January 2011
2 – Minutes of Board meeting held on 17 November 2010
5 – Chief Executives work plan report for November and December 2010
5.1 – Research work plan report
6.1 – Minutes of Statistics Governance Group meeting held on 1 December 2010
6.2 – Minutes of Remuneration Committee meeting held on 16 November
7.1 – Resolution for private session on Inter City West Coast franchise
8 – Bus passenger directors review of passenger and industry facing work
9.1 – Bus passenger link report – North West
9.1a – Bus passenger link report – North West (appendix a)
9.1b – Bus passenger link report – North West (appendix b)
9.1c – Bus passenger link report – North West (appendix c)
9.3 – Passenger priorities for coach services
9.3a – UK scheduled coach market
10 – Rail passenger directors review of passenger and industry facing work
11.1 – Rail passenger link report – Southern
11.1d – Southern spring 2010 NPS data
11.1e – Southern drivers of satisfaction
11.2 – Rail passenger link report – NXEA
11.2d – NXEA spring 2010 NPS data
11.2e – NXEA drivers of satisfaction
11.3 – Rail passenger link report – c2c
11.3d – c2c spring 2010 NPS data
11.3e – c2c drivers of satisfaction
11.4 – Rail passenger link report – Merseyrail
11.4d – Merseyrail spring 2010 NPS data
11.4e – Merseyrail drivers of satisfaction
Final signed minutes of Board meeting held on 12 January 2011
