22 August 2014
Most trains now have seating, marked as ‘priority’, which is intended for those passengers in greatest need of a seat: for instance, people with a disability, older passengers, expectant mothers or those carrying infants; or those with a broken limb. It is a legal requirement to provide these seats in new trains. Purpose-built priority seats are located close to doors, are more easily accessible than some other seats and provide space beneath them for an assistance dog.
You can book priority seats for many longer-distance journeys. On many suburban trains and those making shorter journeys often no seats are reservable.
A priority seat can be used by any passenger but should be given up if needed by another with greater need. However, the law does not require other passengers to give up priority seats and staff have no legal power to move them – unless you have a specific seat reservation for that seat.