Travelling with an assistance dog

03 September 2014

Any passenger can take a dog on the train. No separate ticket is required for up to two dogs for each passenger holding a ticket. No special requirement has to be made in the case of assistance dogs.

However, if booking assistance, always tell the Passenger Assist staff if you have an assistance dog. This will enable them to ensure that suitable space is made available for the dog away from the aisle if no space is available beneath your seat. Some companies will reserve the seat next to yours so that your dog has space to lie down on the floor.

Dogs are generally not permitted in catering vehicles, but assistance dogs may enter them with you.

Similarly, an assistance dog can travel with you in sleeping-car accommodation. No additional charge over the fare and sleeper fee is made for this but you must advise the assistance helpline when you book.