Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
Read more
Transport Focus’s role in assessing major changes to ticket office opening hours
01 March 2026
Transport Focus has a formal role in assessing major changes to ticket office opening hours.
This document sets out the criteria Transport Focus will use to assess any proposals received.
Transport Focus’s role in assessing major changes to ticket office opening hours
Download
Large print - Transport Focus’s role in assessing major changes to ticket office opening hours 2026
Download
Plain Text - Transport Focus's role in assessing major changes to ticket office opening hours 2026
Download
