Transport Focus comment on changes to Delay Repay
Earlier this week, the Department for Transport announced plans to simplify compensation claim...
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23 November 2023
Anthony Smith, chief executive of independent watchdog Transport Focus, said:
“This new investment in accessibility improvements is a welcome move to help rail passengers with disabilities travel freely and with greater confidence.
“It is important that people with disabilities have full access to trains and station facilities. Improving information and new innovative solutions will help staff give all passengers the support they need.”
Read more about the winners and the Fund.