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Gatwick Express scorecard

18 June 2026

Gatwick Express’ scorecard highlights how the it is performing on the journey elements that matter most to passengers. The scorecard draws on Rail Customer Experience Survey results and industry data on punctuality and cancellations to produce a comparative snapshot for each train operator.

Gatwick Express scorecard - May 2026

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Gatwick Express scorecard - February 2026

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Gatwick Express scorecard

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