16 and 18 March rail strikes: pre-strike intentions and information survey

15 March 2023

We spoke to a representative sample people across Britain to find out how the upcoming strikes, impacting most train companies in England, would affect their travel plans between 16 and 19 March.

The survey details awareness levels, ratings of information provided about which services would run or not run, and ratings of information about ticket refunds/exchanges.

• Seven in 10 people who intended to travel on 16 or 18 March were aware of the strikes on these dates. This is the same level of awareness as before the last rail strikes on 1 and 3 February.
• As with previous strikes, the majority of those that had planned to travel on days affected by strike action say they will no longer do so. Around one in four still plan to use the train on strike days.
• Information ratings remain very similar to previous survey waves too. Only around half of people who had intended to travel between 16 and 19 March rating information about train services and ticket refunds/exchanges as good.