Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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05 April 2023
Transport Focus wanted to understand more about awareness of the recently introduced £2 bus fare and whether it has led to more journeys being made on buses.
We spoke to more than 1000 people to understand the impact of the fare cap and how it was helping passengers with the cost of living.
This updates our previous report published in February.