Designing the bus shelter of tomorrow
Working in partnership with Clear Chanel, Transport Focus surveyed more than 3000 bus passengers...
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13 January 2025
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to set the benchmarks against which customer satisfaction with the service will be measured.
This report contains results for the second quarter of fieldwork for the year 2024/25 combining rail periods 7, 8 and 9. This covers journeys made between 18 September and 24 December 2024.