Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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10 November 2021
Transport Focus has been using its Travel During Covid-19 survey to understand people’s views and concerns about travel. Since March we have also been digging deeper into the survey using segmentation analysis, breaking the population down into five groups according to key behaviours and attitudes.
This latest report shows how our five segments have been feeling in October.