Understanding passenger response to disruption communications –...
Transport Focus recently partnered with Merseyrail to review the passenger experience during...
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13 January 2021
In the coming days and weeks it is likely that public transport timetables will be reduced, reflecting both lower demand due to Covid-19 restrictions and staff shortages because of illness and self-isolation. This is pragmatic and reasonable provided that the remaining service still meets the needs of those who must still travel.
Transport Focus has produced some principles to take into account when revising timetables.