Travelling to NHS locations – patients’ travel choices
We’ve all had to visit our GP surgery or the hospital for regular appointments, but have you...
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13 February 2023
What drives rail passenger satisfaction?
This report summarises key driver analysis using six month’s data from our regular rail satisfaction survey. The analysis identifies which aspects of journey experience are most important for passengers’ overall satisfaction with their journey.
The reports also contain six-month trend charts for the aspects identified as most important.