Motorway services: improving the visitor experience for disabled people
Motorway service operators have signed up to a pledge to improve the accessibility of services and...
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Thameslink scorecard
13 March 2025
Thameslink’s scorecard highlights how the operator is performing on the journey elements that matter most to passengers. The scorecard draws on Transport Focus satisfaction results and industry data on punctuality and cancellations, and complaints to produce a comparative snapshot for each train operator.
