Your Bus Journey – 2023 results

13 March 2024

Bus passengers across England have spoken – with 80 per cent of those travelling saying they were satisfied with their last journey in the new Your Bus Journey survey published today.

First year results for 2023 from the new Your Bus Journey survey showed passenger satisfaction varying widely, with passengers in East Riding of Yorkshire and Bournemouth, Christchurch and Poole the most satisfied overall with their journey at 90 per cent. While passengers in West Yorkshire were the least satisfied with 73 per cent.

Your Bus Journey survey report - 2023 results
Authorities and operators who participated in the 2023 survey